Privacy & Cookie policy

About Nebim Truck Parts

Nebim Truck Parts is part of Nebim Used Trucks B.V. - KVK: 52978753

Privacy and Cookie Statement

Nebim Truck Parts, located at Risseweg 36 in Weert, is responsible for the processing of personal data as reflected in this privacy statement. Our website address is: https://www.nebimtruckparts.com

Personal data we process

Nebim Truck Parts processes your personal data because you use our services and/or because you provide this data to us yourself. By personal data we mean all data by which persons can be individually identified. Below is an overview of the personal data we process:

• Company name (if applicable)
• First name and surname
• Address details
• Phone number
• Email address
• Other personal data that you actively provide, e.g. through correspondence and/or telephone contact.
• VAT and bank account number

Special and/or sensitive personal data
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us and we will delete this information.

For what purpose and on what basis we process personal data
Nebim Truck Parts processes your personal data for the following purposes:

• Calling or emailing you if necessary to carry out our services.
• Informing you of changes to our services and products.
• To deliver goods and services to you.
• To create, maintain, modify and support online services for you.
• Nebim Truck Parts also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Nebim Truck Parts does not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a person (e.g. an employee of Nebim Truck Parts) being involved.

How long we keep personal data
Nebim Truck Parts will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected.

Sharing personal data with third parties
Nebim Truck Parts does not sell your data to third parties and will only provide it, if necessary, to fulfil our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Nebim Truck Parts remains responsible for this processing. We do not supply personal data to parties located outside the EU.

Cookies, visitor statistics or similar techniques that we use

Nebim Truck Parts is interested in data that says something about the use of this site. Which pages are visited, the number of visitors, etc. Google Analytics is used for this purpose. However, Nebim Truck Parts cannot accept any responsibility regarding the handling of your data.

Google Analytics visitor statistics are used under the following conditions:

• The site uses Google Analytics cookies.
• Nebim Truck Parts has entered into a processing agreement with Google - 4 January 2021.
• Data 'sharing' with Google is turned off.
• User IDs is disabled.
• Data collection for advertising functions are disabled.
• Google Analytics cookies will not be used in conjunction with other Google services, such as DoubleClick and AdWords.

What do we see:

• The Internet Service Provider (ISP).
• Length of visit.
• Pages visited.
• The entry/exit page.
• The number of times the website is visited.
• The device used.
• Operating system information.
• Internet browser information.

Nebim Truck Parts uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies yourself by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings. By using our website, you agree that we may place these types of cookies on your device.

WooCommerce (shop)

We collect information about your during the checkout process in our shop.

What we collect and store
When you visit our site, we collect the following data:

• By your viewed products: for example, we use this data to display products to you that you have recently viewed.
• Location, IP address and browser type: we use this data to calculate tax surcharges and shipping costs.
• Shipping address: we ask you to fill in this information so that we can, for example, calculate shipping costs before you place an order and then ship the order to you!

We also use cookies to store products in your shopping basket as you browse our site.

Cookies for shopping
When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, e-mail address, telephone number, credit card/payment details and optional account information, such as a username and password. We use this information for the following purposes:

• To send you information about your account and order.
• To respond to your requests, including refunds and complaints.
• To process payments and prevent fraud.
• To set up your account for our shop.
• To comply with legal obligations, such as calculating tax.
• To improve our retail offer.
• To send marketing messages (newsletter) to you, if you choose to do so.

If you create an account, your name, address, e-mail address and telephone number will be used to automatically fill in the checkout details for future orders.

In general, we store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally obliged to keep it. For example, we store order information for tax and accounting purposes. This information includes your name, e-mail address, and billing and shipping address.

We will also save comments or reviews, if you leave them.

Who from our team has access
Members of our team have access to the information you have submitted to us. For example, both Administrators and Store Managers have access to:

• Order information, such as products purchased, date of purchase and delivery address, and
• Customer information, such as your name, e-mail address, shipping and payment information.

Our team members have access to this information to complete orders, process orders, issue refunds and provide you with support.

What we share with others
We share information with third parties - delivery services - that help us provide our ordering and shopping services.

Payments
We accept payments via PayPal, Bank Transfer, Bancontact, Credit Card or iDeal (Mollie). When processing payments, some data is transferred to relevant parties. This includes information necessary to process or support the payment, such as the total amount of the purchase and invoice details.

Watch it Privacy policy for PayPal services for more details.

Watch it Privacy policy for Mollie for more details.

How we secure personal data

Nebim Truck Parts takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact us.

Rights regarding your data
You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of all or part of your personal data by us or one of our processors. You also have the right to have us transfer the data you have provided to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests. Should we process your personal data on the basis of a consent given by you to this effect, you always have the right to withdraw this consent.

Links to other websites
This website may contain links to other websites. However, once you use these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Questions

If you have any questions or comments following our Privacy Statement please contact us. We can be contacted at usedparts@nebim.eu.

This privacy and cookie policy was last amended on 12 March 2021.